Refund policy

Refunds and credits: Thank you for trusting NuGrowth with your skin and scalp. Due to the nature of the product, we are unable to accept returns for refunds. However, If your purchase never arrived or arrived damaged beyond use. Please contact us so we can have the opportunity to make it right for you.

You can always contact us for any return question at info@nugrowthoilandhaircare.com.

Damages and issues: Please inspect your order upon reception and contact us immediately if the item is defective or damaged so that we can evaluate the issue and make it right.

Refunds: We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@nugrowthoilandhaircare.com.